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Shipping and Returns

/Shipping and Returns
Shipping and Returns 2018-07-21T21:12:47+00:00

SHIPPING INFORMATION

We are a proud Australian company and we ship orders via Australia Post eParcel to Australia & New Zealand

Our service currently offers free shipping of your Waist Trainers in Australia & New Zealand for orders over $60. Express Shipping is available for a fee.

Tracking advice from Australia Post provided and will be sent to the primary email made with your order.

We dispatch all orders daily (Monday to Friday).

Orders made before 10pm will be dispatched the following day.

EXCHANGES

Most exchanges are due to wrong sizing  We recommend measuring your waist & selecting your size based on our size guide for our trainers. When in doubt, choose one size up as our waist trainers have 3 hooks which will allow you to adjust to a smaller fit.

We are happy to exchange your waist trainer as long as it is unworn, unmarked and can be sent back in the original plastic packaging (with barcode) within 10 days of receiving the item. Delivery to us is at your expense but we’ll be happy to deliver your exchange to you at ours 🙂

To organise an exchange, please down the Returns & Exchanges Form below

RETURNS

We cannot accept returns on worn or marked items for hygienic reasons.

FAULTY ITEMS

We take alot of pride in our products being  high quality, so if you receive a product which you believe is faulty or  you have received damaged, please contact us and supply a quick explanation of the fault and photograph/s for us to exchange this for you.

This is also subject to our 10 day exchange policy.

Returns and Exchanges Form | Waist Trainers Australia

Please click on the following link to download,
print and complete to include with your return (any further questions
please email info@waisttrainersaustralia.com.au):

WTA Exchange Return Form

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We exchange on incorrect sizing & change of mind. Conditions Apply.

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